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Privacy

Privacy policy

Draft placeholder, not legal text. This page lists the headings a real privacy policy will cover. Nothing here is a promise or a legal statement yet. Items marked TBC are still to be written and checked.

What we collect

To be written. Expected to cover:

  • Details you give us, such as your name, business name, mobile number and email TBC
  • Messages you send to The Go, including texts and voice notes TBC
  • Information read from the tools you connect TBC
  • How long we keep it and how to ask for it to be deleted TBC

Connections

You approve each tool (such as Xero, ServiceM8, Gmail or Outlook, Google Calendar and Google Drive) on that tool’s own sign-in page. The Go never asks for your passwords, and you can disconnect anytime. What each connection can read and what happens to that data when you disconnect, is to be written TBC.

AI provider

The Go uses an AI provider to read your connected information and draft messages and answers. Which provider, where data is processed and how it is handled are to be written and checked before launch TBC.

Messages, the Spam Act and opting out

The Go sends messages to you, and, only after you approve it, to your customers. How consent works, how messages identify the sender and how anyone can opt out (for example by replying STOP) are to be written against the Spam Act 2003 TBC.

Contact

Contact details for privacy questions and complaints are to be added TBC.